Our Guarantee To You

Our goal is for you to be so completely satisfied with our quality products, timely response, and friendly, professional customer service that we will earn you as a customer for life.  We are genuinely committed to going the extra mile and outperforming our competitors.  Therefore, we back all of our products with a 100% (risk-free) customer satisfaction guarantee.  You simply cannot go wrong with anything you order from us online!  If you aren't completely thrilled with your order for whatever reason, we insist that you simply return it at our expense for a full refund.  We only ask that you call and let us know where we have gone wrong so we can attempt to make it right for you.  This will also allow us the opportunity to know how we can improve our products and services in the future.

We really are going out on a limb here. Obviously, personalized note cards and holiday cards cannot be resold; any returned orders have to be discarded and are a total loss for us.  We hope that by offering this total-satisfaction guarantee, you will see the absolute level of confidence we have in our manufacturers, the  quality of their products and their work.

Please call us immediately if anything goes wrong with your order, so we can make it right and not delay you too much in giving your gift or sending your invitations or cards!  You can always contact me personally at 888.384.1114 or by if that is more convenient.  Even during the busiest part of the Holiday season, if I am unavailable when you call, I guarantee you that I will get back to you as soon as possible.